Free ConsultsEffective Date: 1st January 2024
MediHelp is committed to protecting your privacy and ensuring the confidentiality of your medical and personal information. This policy explains how we collect, use, and safeguard your data in compliance with applicable healthcare privacy regulations.
We collect information you provide directly, such as your name, contact details, medical history, treatment preferences, and other health-related data. Additionally, we may collect technical data, such as IP addresses, when you use our website or services.
We use your information to provide medical services, support your healthcare needs, enhance your treatment experience, communicate with you about your care, and comply with legal and regulatory requirements.
We do not share your personal or medical information with third parties except to deliver services, comply with legal obligations, or collaborate with healthcare providers involved in your care. All sharing is conducted in accordance with applicable privacy laws.
We implement robust security measures, including encryption and secure servers, to protect your medical and personal information from unauthorized access, disclosure, alteration, or destruction.
You have the right to access, update, or delete your personal and medical information. You may also request a copy of your health records or restrict how your information is used, subject to applicable laws.
For telemedicine services, we ensure secure video and audio communication platforms. We do not record consultations without your explicit consent.
We are dedicated to protecting the privacy of children. Any information related to individuals under the age of 18 must be provided by a parent or guardian.
We may update this policy to reflect changes in our practices or healthcare regulations. Significant updates will be communicated to you via email or a notice on our website.
If you have any questions or concerns about this policy or your data, please contact us at privacy@medihelpglobal.com.